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How jelitak Handles Your Personal Information

Your account data stays with us — not shared, not sold. When you deposit via bKash, Nagad, or Rocket, the transaction details you provide are used only to process your payment and verify your account.

Data not sold to third partiesbKash, Nagad, Rocket payment data protectedAccount access secured by OTP verificationRight to request your data anytime

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What We Collect and Why We Keep It

jelitak Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information you submit: your mobile number, name, and the wallet details you use for deposits and withdrawals through bKash, Nagad, or Rocket. We also log device type, browser session data, and IP address to protect your account from

1
unauthorised access. This data is held only as long as your account is active or as required under applicable law — we do not retain payment credentials beyond the session in which they are used. Cookies on our site track your session state and remember your
2
login so returning visits on mobile or desktop pick up where you left off. We do not use your data to build advertising profiles or pass it to marketing networks. Any third-party service providers we work with — such as payment processors for bKash, Nagad, and
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Rocket — receive only the minimum data needed to complete your transaction. Your eligibility to use jelitak depends on your local law and the regions we currently serve; if your jurisdiction restricts online gaming, this policy applies only to the extent permitted there.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or delete the personal information we hold on your account, our support team handles these requests directly. Reach out through any of the channels below and we will respond within a reasonable time.

Team online

Live Chat

Open the chat widget from your account dashboard. Available during active support hours for account and data queries.

Email Support

Send your data request to our support address. Include your registered mobile number so we can locate your account quickly.

Help Centre

Our help pages walk you through the steps to download your account data or submit a deletion request without waiting for an agent.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on jelitak. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Every login triggers an OTP sent to your registered mobile number. We do not store your bKash or Nagad PIN — those stay inside your wallet app and never pass through our servers.

Cookie Controls

Session cookies keep you logged in across your phone and browser. You can clear them at any time from your device settings; doing so will log you out of your current session.

Data Retention

We keep your account records while your account is open. If you close your account, personal data is removed from active systems within the period required by applicable law.

Your Rights and Requests

You can ask us to show you the data we hold, correct anything wrong, or delete your account entirely. Submit the request via live chat or email with your registered number.

Common Questions About Your Privacy on jelitak

Real questions from people who want to know exactly how their information is handled before they open an account or make a deposit.

We collect your mobile number, name, and the wallet identifier you use for bKash, Nagad, or Rocket deposits. Device type and session data are also logged to secure your account.

Only with payment processors like bKash, Nagad, and Rocket, and only the minimum needed to complete your transaction. We do not sell your data or pass it to advertising networks.

As long as your account is active. Once you close your account, personal data is removed from active systems within the timeframe required under applicable law in your region.

Yes. Contact us via live chat or email with your registered mobile number. We will locate your account and provide the data we hold in a readable format.

Submit a deletion request through live chat or email. Include your registered mobile number. We will confirm receipt and process the request in line with our retention obligations.

No. Your wallet PIN and full payment credentials stay inside your bKash or Nagad app. We only log the transaction reference needed to confirm your deposit or withdrawal cleared.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesjelitak Casino InfoAbout Us

How jelitak Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Help Centre

How We Protect and Manage Your Information

Account Security

Cookie Controls

Data Retention

Your Rights and Requests

Common Questions About Your Privacy on jelitak

01 What personal data does jelitak collect when I register?

02 Does jelitak share my data with third parties?

03 How long does jelitak keep my account information?

04 Can I request a copy of the data jelitak holds on me?

05 How do I ask jelitak to delete my personal data?

06 Are my bKash or Nagad payment details stored on jelitak servers?

Privacy Policy

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